Net neutrality in India

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As of August 2015, there were no laws governing net neutrality in India, which would require that all Internet users be treated equally, without discriminating or charging differentially by user, content, site, platform, application, type of attached equipment, or mode of communication.[1] There have already been a few violations of net neutrality principles by some Indian service providers.[2] The government has once again called in for comments and suggestions regarding net neutrality as of 14 August, and has given the people one day to post their views on the mygov forum. After this, the final decision regarding the debate will be made.[3]

The debate on network neutrality in India gathered public attention after Airtel, a mobile telephony service provider in India, announced in December 2014 additional charges for making voice calls (VoIP) from its network using apps like WhatsApp, Skype, etc.[4]

In March 2015, Telecom Regulatory Authority of India (TRAI) released a formal consultation paper on Regulatory Framework for Over-the-top (OTT) services, seeking comments from the public. The consultation paper was criticised for being one sided and having confusing statements. It received condemnation from various politicians and Indian Internet users.[5][6][7] The last date for submission of comment was 24 April 2015 and TRAI received over a million emails.[8]

On 8 February 2016, TRAI took a revolutionary decision, prohibiting telecom service providers from levying discriminatory rates for data,[9] thus ruling in favor of Net Neutrality in India. This move was welcomed by not just by millions of Indians but also by various political parties, businesspersons, industry leaders ,[10] and the inventor of the World Wide Web, Tim Berners Lee. Crusaders for Net Neutrality who set up savetheinternet.in and netneutrality.in were elated at this news.[11]

History

2006-2013

In 2006, TRAI invited opinions regarding the regulation of net neutrality from various telecom industry bodies and stakeholders.[12] Specifically, in December 2006, a consultation paper published by TRAI noted that even though the Internet had been neutral since 1998 when private ISPs were allowed to begin operations, the situation might change in the future. Internet Service Providers may discriminate against competing applications and content providers. This may affect services like Internet telephony. The paper invited opinions from stakeholders on whether regulatory intervention was required or whether it should be left to market forces.[13]

In February 2012, at the World Mobile Congress held in Barcelona, the CEO of Bharti Airtel, Sunil Bharti Mittal suggested that services like YouTube should pay an interconnect charge to network operators, saying that if telecom operators are building highways for data then there should be a tax on the highway.[14] In July 2012, Bharti Airtel's Director of Network Services, Jagbir Singh suggested that large Internet companies like Facebook and Google should share revenues with telecom companies. According to him, Internet companies were making big profits from small investments, whereas the telecom companies were actually investing in building networks. He also suggested that the telecom regulator should establish interconnection charges for data services, similar to those applied to voice calls.[15] In August 2012, The Hindu reported that according to data from M-Lab, You Broadband, Airtel, and BSNL were throttling BitTorrent traffic.[16]

In February 2013, Killi Kruparani, Union Minister of State for Communications and Information Technology, said that the government would look into the legality of VoIP services. The Chief General Manager of the state-run BSNL, V. Srinivasan also said that services like Skype are illegal.[17] In June 2013, Bharti Airtel began offering certain Google services for free to its cellular broadband users, with a limit of 1GB on the free data.[18][19]

2014

In February 2014, Gopal Vittal, CEO of Airtel's India operations, said that companies offering free messaging apps like Skype, Line and Whatsapp should be regulated similar to telecom operators.[20] In August 2014, TRAI rejected a proposal from telecom companies to make messaging application firms share part of their revenue with the carriers or the government.[21] In October 2014, Vodafone India CEO Marten Pieters suggested that companies like Facebook and Whatsapp should be taxed to ensure a level playing field with telecom operators.[22] In November 2014, TRAI began investigating if Airtel was implementing preferential access by offering special Internet packs which allowed WhatsApp and Facebook data at rates which were lower than its standard data rates.[23]

In December 2014, Airtel changed its service terms for 2G and 3G data packs so that VoIP data was excluded from the set amount of free data. A standard data charge of ₹0.04 per 10 KB for 3G service and ₹0.1 per 10 KB (more than ₹10,000 for 1GB) for 2G service was levied on VoIP data.[4] A few days later Airtel announced a separated Internet pack for VoIP apps, it offered 75 MB for ₹75 with a validity of 28 days.[24] The TRAI chief Rahul Khullar said that Airtel cannot be held responsible for violating net neutrality because India has no regulation that demands net neutrality.[25] Airtel's move faced criticism on social networking sites like Facebook, Twitter and Reddit.[26] Later on 29 December 2014, Airtel announced that it would not be implementing planned changes, pointing out that there were reports that TRAI would be soon releasing a consultation paper on the issue.[27]

Rahul Khullar, TRAI chairman, said that what Airtel tried to do was against net neutrality, but not illegal, as India had no law enforcing net neutrality. He added that TRAI was preparing a consultation paper on regulating OTT services to level the playing field. OTT firms will have to apply for licenses and share revenue with the government.[28]

2015

On 10 February 2015, Facebook launched Internet.org in India with Reliance Communications. It aims to provide free access[29] to 38 websites through an app. Only Bing was made available as the search engine.[30] Sunil Mittal, CEO of Bharti Airtel, criticised the concept and said, "If you are going to make the data free, then let's do completely philanthropic projects. Government must make spectrum free, there should be free network, but it is not happening."[31]

In April 2015, Airtel announced the "Airtel Zero" scheme. Under the scheme, app firms sign a contract and Airtel provides the apps for free to its customers.[32] The reports of Flipkart, an e-commerce firm, joining the "Airtel Zero" scheme drew negative response. People began to give the one-star rating to its app on Google Play.[33][34] Following the protests Flipkart decided to pull out of Airtel Zero. The e-commerce firm confirmed the news in an official statement on 14 April, saying, "We will be walking away from the ongoing discussions with Airtel for their platform Airtel Zero".[35]

However, The Indian government could block zero rating plans such as Airtel Zero and internet.org in view of net neutrality.[36]

The Communication and Information Technology Minister, Ravi Shankar Prasad, on 7 April said that a committee will be formed to study the net neutrality issue.[37] Rajeev Chandrasekhar, a Member of the Parliament, had also supported net neutrality.[38] The Competition Commission of India (CCI) chairman, Ashok Chawla, said that they were examining whether these practices were unfair.[39] Later on 10 May, a CCI official said that they were waiting for final regulations from TRAI.[40] The Department of Telecommunication also said that they were investigating the matter.[38]

TRAI's consultation paper

Demonstration by the Free Software Movement of Karnataka in support of net neutrality; April 2015.

On 27 March 2015, TRAI released a consultation paper on over-the-top services (OTT) and net neutrality for public feedback.[41][42] On 7 April 2015, the Member of the Parliament from Odisha, Tathagata Satpathy, wrote an open letter to TRAI in support of net neutrality.[43] On 16 April, the Chief Minister of Odisha, Naveen Patnaik, also wrote an open letter to TRAI supporting net neutrality.[44] Other politicians who came out in support of net neutrality were Rahul Gandhi,[45] Rajeev Chandrasekhar,[46] Ajay Maken,[47] and Tarun Vijay.[48]

On 11 April 2015, a YouTube comedy channel All India Bakchod uploaded a video titled "Save The Internet" which urged people to email TRAI demanding net neutrality. The video was re-shared on Twitter by numerous times, including by some Indian actors.[49] Cleartrip.com, the Times Group, NewsHunt and NDTV pulled out of the Facebook initiated Internet.org expressing their support for net neutrality. However, Mark Zuckerberg defended Internet.org in an interview to Hindustan Times saying, "Net neutrality is not in conflict with working to get more people connected. We will never prevent people accessing other services, and we will not use fast lanes."[50]

On 23 April 2015, various organizations under the ambit of Free Software Movement of India organized protests in various cities across India. Free Software Foundation Tamil Nadu organized a protest march at Besant Nagar Beach.[51] Free Software Movement of Karnataka organized a protest march from National Games Village to Forum Mall in Bangalore.[52]

The Cellular Operators Association of India (COAI) soon afterwards launched a counter campaign called Sabka Internet, Sab ka Vikas. It claimed that COAI members aim to connect the unconnected citizens of India and demanded that VoIP apps should treated as cellular operators. The cellular operators send SMS messages to consumers, asking them to give them a missed call if they support their demands.[53][54] On 3 May 2015, they claimed that they gather 4 million supporters in this manner.[55][56]

The last date for submission of comments was 24 April 2015 and TRAI received over a million emails.[8] On 27 April 2015, members of the Anonymous India group claimed that they had taken down TRAI's official website, trai.gov.in, using a DDoS attack in retaliation for TRAI's release of PDF files containing the names and emails of more than a million people who commented on the "Regulatory Framework for OTT services" paper.[57] However, officials from the IT Ministry could not confirm it and said the website was down most likely due to high traffic.[58] TRAI was criticized for violating the privacy of the respondents by making their emails public along with email ids, as it exposed them to the wide internet thus potentially grabbing eyeballs of spammers.[59][60]

Facebook's proposed Free Basics is a new avatar of its internet.org initiative which allows customers to access a slew of apps for free. However, activists are pushing back this initiative arguing that with Free Basics, Facebook would become a gatekeeper, deciding who would not be on the Free Basics platform and in the process, make or break fortunes of several startups.[61] As a result, Facebook has challenged the TRAI after releasing its Free Basics zero-rating app “which provides access to a host of Internet services like Wikipedia, the BBC, health sites and weather reports, and, of course, Facebook. The services are lightweight versions of the originals that load quickly and perform well on less robust 2G and 3G networks.”[62] The TRAI blocked Free Basics on the basis that although the service is free, there are specific sites that cannot be accessed unless the consumer pays. Zuckerberg countered this argument by releasing a statement saying, “It’s not an equal Internet if the majority of people can’t participate."[63] Towards the end of 2015, the TRAI temporarily banned Facebook’s “Free Basics” zero rating app for an undisclosed time. However, in a recent article, it is clear the TRAI has taken a stand supporting net neutrality after giving thought to both sides of the debate with the help of the consultation papers addressing the issue.

2016

TRAI rules in favor of Net Neutrality

The TRAI on 8 February 2016 barred telecom service providers from charging differential rates for data services, thus prohibiting Facebook’s Free Basics and Airtel Zero platform by Airtel in their present form.[64]

In their latest ruling,[9] they have stipulated that:

  1. No service provider can offer or charge discriminatory tariffs for data services on the basis of content.
  2. No service provider shall enter into any arrangement, agreement or contract, by whatever name called, with any person, natural or legal, that the effect of discriminatory tariffs for data services being offered or charged by the service provider for the purpose of evading the prohibition in this regulation.
  3. Reduced tariff for accessing or providing emergency services, or at times of public emergency has been permitted.
  4. Financial disincentives for contravention of the regulation have also been specified.
  5. TRAI may review these regulations after a period of two years.

In an emailed statement to the press,[65] a Facebook spokesperson said, “While disappointed with the outcome, we will continue our efforts to eliminate barriers and give the unconnected an easier path to the Internet and the opportunities it brings.” Similarly, Mark Zuckerberg said that his colleague's controversial tweet that "Free Basics was same as Colonialism"—Marc Andreessen was "Deeply upsetting"[66]

Legal aspects

There are no laws enforcing net neutrality in India. Although TRAI guidelines for the Unified Access Service license promotes net neutrality, it does not enforce it. The Information Technology Act, 2000 also does not prohibit companies from throttling their service in accordance with their business interests.[67] In India, telecom operators and ISPs offering VoIP services have to pay a part of their revenues to the government.[17]

Violations of net neutrality have been common in India. Examples beyond Facebook's Internet.org include Aircel's Wikipedia Zero along with Aircel's free access to Facebook and WhatsApp, Airtel's free access to Google, and Reliance's free access to Twitter.[2][68]

References

  1. ↑ The Editorial Board (10 April 2015). "Editorial - Global Threats to Net Neutrality". New York Times. Retrieved 10 April 2015.
  2. 1 2 "Not just Airtel Zero: Facebook to WhatsApp, everyone has violated Net Neutrality in India". Indian Express. 18 April 2015. Retrieved 4 May 2015.
  3. ↑ Geek, Wisdom. "24 hours to save net neutrality in India". wisdomgeek. saransh kataria.
  4. 1 2 "What Net Neutrality?". NDTV. 24 December 2014. Retrieved 24 December 2014.
  5. ↑ Singh, Saurabh (8 April 2015). "Politicos slam TRAI's stance on net neutrality". India Today. Retrieved 12 April 2015.
  6. ↑ Gandhi, Rajat (8 April 2015). "Net neutrality: Why Internet is in danger of being shackled". The Economic Times. Retrieved 12 April 2015.
  7. ↑ "Indians rally for Internet freedom, send over 1 lakh emails to TRAI for net neutrality". IBNLive. 13 April 2015. Retrieved 13 April 2015.
  8. 1 2 "Trai publishes email IDs of netizens, site hacked". Deccan Chronicle. 28 April 2015. Retrieved 4 May 2015.
  9. 1 2 "Regulation Data Service" (PDF). 8 February 2016. Retrieved 9 February 2016.
  10. ↑ "Industry welcomes TRAI decision". 8 February 2016. Retrieved 9 February 2016.
  11. ↑ "STI Statement on outcome of TRAI consultation on Differential Pricing of Data Services". 9 February 2016. Retrieved 9 February 2016.
  12. ↑ "What is net neutrality and why it is important". The Times of India. 20 January 2014. Retrieved 29 September 2014.
  13. ↑ "Consultation Paper on Review of Internet Service" (PDF). Telecom Regulatory Authority of India (TRAI). Retrieved 29 September 2014.
  14. ↑ "Mobile operators: Stop picking on us, or else". CNET. 28 February 2012. Retrieved 29 September 2014.
  15. ↑ "Google, Facebook should share revenue with us: Airtel". The Hindu Business Line. 20 July 2012. Retrieved 29 September 2014.
  16. ↑ "ISPs slam brakes on BitTorrent speeds". The Hindu. 10 August 2014. Retrieved 29 September 2014.
  17. 1 2 "As debate over Net telephony rages, Govt to re-examine services offered by Skype, Google". The Hindu Business Line. 11 February 2013. Retrieved 29 September 2014.
  18. ↑ "Free Internet, Google services on Airtel mobile connection". Daily Bhaskar. 27 June 2013. Retrieved 29 September 2014.
  19. ↑ "Poke Me: Why consumers, not companies, should be kings of internet". The Economic Times. 24 July 2013. Retrieved 29 September 2014.
  20. ↑ "Instant messaging application firms should be regulated: Airtel CEO". The Hindu. 27 February 2014. Retrieved 29 September 2014.
  21. ↑ "Trai rejects telcos' proposal to charge fee on popular services like WhatsApp, Viber and Skype". The Economic Times. 19 August 2014. Retrieved 29 September 2014.
  22. ↑ "Facebook, WhatsApp, others must be taxed: Vodafone". The Times of India. 15 October 2014. Retrieved 11 November 2014.
  23. ↑ "Trai examining Bharti Airtel's special deals on Facebook and WhatsApp". The Economic Times. 25 November 2014. Retrieved 26 December 2014.
  24. ↑ "For Skype, Airtel will charge Rs 75 for 75MB, postpaid packs soon". The Financial Express. 27 December 2014. Retrieved 27 December 2014.
  25. ↑ "Can't fault Airtel on VoIP rates: Rahul Khullar". The Financial Express (India). 27 December 2014. Retrieved 27 December 2014.
  26. ↑ "Rage against Airtel spills onto social networking sites". The Economic Times. 29 December 2014. Retrieved 1 January 2015.
  27. ↑ "Airtel drops plans to charge extra for internet voice calls". The Hindu. 29 December 2014. Retrieved 1 January 2015.
  28. ↑ "Airtel move to charge VoIP calls not illegal: TRAI chief Rahul Khullar". The Indian Express. 27 December 2014. Retrieved 1 April 2015.
  29. ↑ "Union minister Ravi Prasad tweets about net neutrality, says committee to look into matter". DNA India. 8 April 2015. Retrieved 8 April 2015.
  30. ↑ "Facebook launches Internet.org in India". The Hindu. 11 February 2015. Retrieved 8 March 2015.
  31. ↑ "Want to Free Internet? Do Philanthropy: Mittal to Zuckerberg". NDTV. 8 March 2015. Retrieved 8 March 2015.
  32. ↑ "Airtel Zero: Another blow to net is net neutrality is only for airtel users..?/?neutrality". The Times of India. 6 April 2015. Retrieved 6 April 2015.
  33. ↑ "Flipkart mobile app bears the brunt of the company's reported plans to join 'Airtel Zero'". BGR India. 9 April 2015. Retrieved 10 April 2015.
  34. ↑ "Consumers downvote Flipkart app after net neutrality controversy". India Today. 9 April 2015. Retrieved 10 April 2015.
  35. ↑ Mahim Prathap Singh; Pradeesh Chandran (14 April 2015). "Following consumer backlash, Flipkart pulls out of Airtel Zero". The Hindu. New Delhi. Retrieved 14 April 2015.
  36. ↑ "Government may block zero rating plans in net neutrality policy". The Economic Times.
  37. ↑ "Union minister Ravi Prasad tweets about net neutrality, says committee to look into matter". DNA India. 8 April 2015. Retrieved 10 April 2015.
  38. 1 2 "Net neutrality row: Govt to look into Airtel Zero plan". The Times of India. 13 April 2015. Retrieved 13 April 2015.
  39. ↑ "Amid net neutrality debate, CCI looks at possible unfair ways". Business Standard. 10 April 2015. Retrieved 12 April 2015.
  40. ↑ "CCI waits for Net Neutrality norms before probing telco plans". The Hindu. 10 May 2015. Retrieved 20 May 2015.
  41. ↑ "TRAI seeks views on net-neutrality". The Hindu. 27 March 2015. Retrieved 27 March 2015.
  42. ↑ "Consultation Paper On Regulatory Framework for Over - the - top (OTT) services" (PDF). Telecom Regulatory Authority of India. 27 March 2015. Retrieved 27 March 2015.
  43. ↑ "Odisha MP earns internet points by writing a letter to the TRAI Chairman in support of Net Neutrality". IBNLive. 7 April 2015. Retrieved 8 April 2015.
  44. ↑ "Odisha CM bats for net neutrality". Business Standard. 16 April 2015. Retrieved 4 May 2015.
  45. ↑ "Rahul Gandhi bats for Net neutrality without being on social media". India Today. 22 April 2015. Retrieved 12 May 2015.
  46. ↑ "Net Neutrality: MP Rajeev Chandrasekhar writes an open letter in support". The Indian Express. 18 April 2015. Retrieved 12 May 2015.
  47. ↑ "Net Neutrality: Congress Asks Government to Scrap Move, Warns of Stir". The New Indian Express. 14 April 2015. Retrieved 12 May 2015.
  48. ↑ "BJP MP Tarun Vijay supports Net Neutrality in Rajya Sabha". The Times of India. 29 April 2015. Retrieved 12 May 2015.
  49. ↑ "Shah Rukh Khan, Sonakshi Sinha, Alia Bhatt support AIB's 'save the internet' initiative". IBNLive. 12 April 2015. Retrieved 13 April 2015.
  50. ↑ "Net neutrality row hits Facebook's Internet.org in India". The Times of India. Mumbai. Reuters. 17 April 2015. Retrieved 18 April 2015.
  51. ↑ "Young Chennaiites join campaign to protect net neutrality". Deccan Chronicle. Chennai. 23 April 2015. Retrieved 24 April 2015.
  52. ↑ "Internet activists Free Software Movement Karnataka protest demanding Net Neutrality freedom Internet, Koramangla Indoor Stadium, taking walkathon Forum Mall". Pics4News. Bangalore. 23 April 2015. Retrieved 24 April 2015.
  53. ↑ "COAI subtly opposes net neutrality with Sabka Internet". The Times of India. 24 April 2015. Retrieved 4 May 2015.
  54. ↑ "Net neutrality: COAI's Sabka Internet confuses users". The Times of India. 23 April 2015. Retrieved 4 May 2015.
  55. ↑ "Net Neutrality: Telecom Operators Claim Support of 4 Million Subscribers". NDTV. 4 May 2015. Retrieved 4 May 2015.
  56. ↑ "Net Neutrality: 'Sabka Internet, Sabka Vikas' Campaign Gets 4 Million Indian Supporters". The New Indian Express. 3 May 2015. Retrieved 4 May 2015.
  57. ↑ "TRAI website down; Anonymous India claims responsibility". The Hindu. 27 April 2015. Retrieved 4 May 2015.
  58. ↑ "Trai website inaccessible due to technical issues in its system". First Post. 30 April 2015. Retrieved 4 May 2015.
  59. ↑ "Thanks to TRAI, spammers just got your email ID". Deccan Chronicle. 27 April 2015. Retrieved 4 May 2015.
  60. ↑ "Trying times for Trai website". The Telegraph (India). 29 April 2015. Retrieved 4 May 2015.
  61. ↑ "Flipkart says supports net neutrality". 31 December 2015. Retrieved 9 January 2016.
  62. ↑ "India Bans Facebook's Basics App to Support Net Neutrality". WIRED. Retrieved 2016-03-01.
  63. ↑ "India Bans Facebook's Basics App to Support Net Neutrality". WIRED. Retrieved 2016-03-01.
  64. ↑ "India Chooses Net Neutrality, Facebook's Free Basics Is Nixed". 8 February 2016. Retrieved 9 February 2016.
  65. ↑ "Facebook disappointed with TRAI ruling". 8 February 2016. Retrieved 9 February 2016.
  66. ↑ "Zuckerberg Slams Facebook Director Andreessen Over Offensive Tweet About Free Basics".
  67. ↑ "Net Neutrality: Here is everything you need to know about it". The Indian Express. 10 February 2014. Retrieved 29 September 2014.
  68. ↑ Amrita Madhukalya (19 April 2015). "Net Neutrality: Whose internet is it anyway?". DNA India. Retrieved 20 April 2015.

Further reading

External links

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