BetterHelp

BetterHelp is an online portal that provides direct-to-consumer access to behavioral health services. The online counseling and therapy services are provided through web-based interaction as well as phone and text communication.[1] BetterHelp was founded in 2013 by Alon Matas and co-founder Danny Bragonier, and acquired by Teladoc, Inc in 2015. BetterHelp maintained its brand name post acquisition and continues to provide online counseling services to consumers.

BetterHelp
Private
Industry Psychotherapy
Founded 2013
Founders Alon Matas, Danny Bragonier
Headquarters Sunnyvale, California, U.S.
Area served
 Worldwide
Services Online therapy
Unlimited Messaging Therapy
Website www.betterhelp.com

History

BetterHelp was founded by Alon Matas in 2013. Alon founded the company after he faced personal challenges finding professional counseling services that accommodated his schedule. With the mission to help all those facing similar challenges in gaining access to professional counseling, Alon partnered with co-founder Danny Bragonier to develop BetterHelp’s web-based counseling portal and therapist directory.

Services

BetterHelp provides remote web-based access to licensed therapists by leveraging new technologies to adapt traditional counseling into the lifestyle and expectations of today's consumers. Members receive professional counseling using their computer, tablet or mobile phone.[2]

Technology

BetterHelp is a web-based platform that allows patients to interact with counselors and therapists online in a private web-based setting. Client and patient are provided a dedicated "room" on https://www.betterhelp.com, which acts as a private and secure online portal for communication. The “room” is open 24/7 and can be accessed from any Internet-connected device from any physical location.[3]

Acquisition

In 2015, BetterHelp was acquired by Teladoc, Inc., a telehealth company that uses telephone and videoconferencing technology to provide on-demand remote medical care. Teledoc acquired BetterHelp for $3.5 million in cash and a $1.0 million promissory note and with an agreement to make annual payments to the sellers equal to 15% of the total net revenue generated by the BetterHelp business for each of the next three years.[4]

References

  1. ↑ Furhlinger, Josh. All-You-Can-Text Therapy Services The Wall Street Journal. Retrieved 30 March 2016
  2. ↑ Madden, Joe. I tried to fix my mental health on the internet BBC Retrieved 22 March 2016
  3. ↑ Martinez, Nikki Psy.D., LCP. Coping With a Cancer Diagnosis. Tips for the Patient, and Those Who Love Them The Huffington Post Retrieved 12 October 2015
  4. ↑ Dolan, Brian Teladoc IPO filing reveals 299,000 visits last year, details of past aquisitions Mobile Health News Retrieved 1 June 2015,
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